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Appreciative Inquiry

Appreciative Inquiry

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Appreciative Inquiry

Appreciative Inquiry

Audio CD

11/09/2015

2 Audio CD

125 minutes

9781681419985

Audio MP3 CD

11/09/2015

1 Audio MP3 CD

125 minutes

9781681419992

Description:

Appreciative Inquiry is a model of change management uniquely suited to the values, beliefs, and challenges of organizations today. AI is a process emphasizing, identifying and building on strengths, rather than focusing exclusively on fixing weaknesses as most other change processes do. As the stories in this book illustrate, it results in dramatic improvements in the triple bottom line: people, profits, and planet. AI has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, retention, and morale, as well as organizations' abilities to meet the needs of society. It provides a basic overview of the process and principles of AI along with exciting stories illustrating how organizations have applied AI and the benefits they have gained as a result.

Quotes:

I would like to commend [the authors] for Appreciative Inquiry, and for introducing it to the United Nations., Kofi Annan, , Secretary General, United Nations

Appreciative Inquiry gets everyone to focus on what’s possible through interactive discovery and design sessions. The output has been amazing., Jim Staley, , President, Roadway Express

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