Description:

The hardest part of a manager’s job is dealing with workers who are too comfortable doing things the way they’ve always been done and too afraid to do things differently—they are, as Bill Treasurer puts it, too “comfear table.” They set safe goals, say safe things, and make safe choices, resulting in their businesses becoming dangerously safe. Treasurer, a leadership expert, proposes a bold antidote: courage. He treats courage as a skill that can be developed with the Three Buckets of Courage: Try Courage, having initiative and taking action; Trust Courage, releasing control and being vulnerable; and Tell Courage, being honest and assertive.